Recorded Problem Steps

This file contains all the steps and information that was recorded to help you describe the problem to others.

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• The steps below accurately describe the problem.
• There is no information below or on any screenshots that you do not want others to see.

Passwords or any other text you typed were not recorded, except for function and shortcut keys that you used.

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• Review the recorded problem steps
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Problem Steps

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Problem Step 1: (5/6/2010 2:29:06 PM) User left click on "Start (push button)" in "Start"

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Problem Step 2: (5/6/2010 2:29:08 PM) User left click on "Devices and Printers (menu item)" in "Start menu"

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Problem Step 3: (5/6/2010 2:29:11 PM) User left click on "Add a printer (push button)" in "Devices and Printers"

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Problem Step 4: (5/6/2010 2:29:13 PM) User left click on "Add a network, wireless or Bluetooth printer (push button)" in "Add Printer"

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Problem Step 5: (5/6/2010 2:29:15 PM) User left click on "The printer that I want isn't listed (push button)" in "Add Printer"

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Problem Step 6: (5/6/2010 2:29:17 PM) User left click on "Select a shared printer by name (radio button)" in "Add Printer"

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Problem Step 7: (5/6/2010 2:29:17 PM) User left click on "<a>Adding printers by TCP/IP address or hostname</a> (editable text)" in "Add Printer"

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Problem Step 8: (5/6/2010 2:29:19 PM) User keyboard input in "Add Printer" [...]

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Problem Step 9: (5/6/2010 2:29:25 PM) User mouse wheel down on "\\cns-toner\Microsoft XPS Document Writer (list item)"

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Problem Step 10: (5/6/2010 2:29:30 PM) User left click on "\\cns-toner\WRT206-CLJ2600 (list item)"

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Problem Step 11: (5/6/2010 2:29:33 PM) User left click on "Next (push button)" in "Add Printer"

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Problem Step 12: (5/6/2010 2:29:41 PM) User left click on "Next (push button)" in "Add Printer"

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Problem Step 13: (5/6/2010 2:29:45 PM) User left click on "Finish (push button)" in "Add Printer"

Additional Details

The following section contains the additional details that were recorded that can help find a solution for your problem.

These details help accurately identify the programs and UI you used while recording the problem steps.

This section may contain text that is internal to programs that only very advanced users or programmers may understand.

Please review these details to ensure that they do not contain any information that you would not like others to see.

Recording Session: 5/6/2010 2:29:04 PM - 2:29:48 PM Problem Steps: 13, Missed Steps: 0, Other Errors: 0 Operating System: 7600.16539.amd64fre.win7_gdr.100226-1909 6.1.0.0.2.4 Problem Step 1: User left click on "Start (push button)" in "Start" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: Start, Start, Button Problem Step 2: User left click on "Devices and Printers (menu item)" in "Start menu" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: Devices and Printers, Windows Places, SysListView32, DesktopSpecialFolders, Start menu, DV2ControlHost Problem Step 3: User left click on "Add a printer (push button)" in "Devices and Printers" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: Add a printer, Command Module, Explorer Pane, DirectUIHWND, DUIViewWndClassName, Devices and Printers, ShellTabWindowClass, Devices and Printers, CabinetWClass Problem Step 4: User left click on "Add a network, wireless or Bluetooth printer (push button)" in "Add Printer" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: Add a network, wireless or Bluetooth printer, Add a net&work, wireless or Bluetooth printer, Button, Local or network printer, #32770, CtrlNotifySink, DirectUIHWND, Add Printer, NativeHWNDHost Problem Step 5: User left click on "The printer that I want isn't listed (push button)" in "Add Printer" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: The printer that I want isn't listed, The p&rinter that I want isn't listed, Button, Network printers search, #32770, CtrlNotifySink, DirectUIHWND, Add Printer, NativeHWNDHost Problem Step 6: User left click on "Select a shared printer by name (radio button)" in "Add Printer" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: Select a shared printer by name, &Select a shared printer by name, Button, Network printer type, #32770, CtrlNotifySink, DirectUIHWND, Add Printer, NativeHWNDHost Problem Step 7: User left click on "<a>Adding printers by TCP/IP address or hostname</a> (editable text)" in "Add Printer" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: <a>Adding printers by TCP/IP address or hostname</a>, Edit, Network printer type, #32770, CtrlNotifySink, DirectUIHWND, Add Printer, NativeHWNDHost Problem Step 8: User keyboard input in "Add Printer" [...] Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: Edit, Network printer type, #32770, CtrlNotifySink, DirectUIHWND, Add Printer, NativeHWNDHost Problem Step 9: User mouse wheel down on "\\cns-toner\Microsoft XPS Document Writer (list item)" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: \\cns-toner\Microsoft XPS Document Writer, Internet Explorer, SysListView32, Auto-Suggest Dropdown Problem Step 10: User left click on "\\cns-toner\WRT206-CLJ2600 (list item)" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: \\cns-toner\WRT206-CLJ2600, Internet Explorer, SysListView32, Auto-Suggest Dropdown Problem Step 11: User left click on "Next (push button)" in "Add Printer" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: Next, &Next, Button, CtrlNotifySink, DirectUIHWND, Add Printer, NativeHWNDHost Problem Step 12: User left click on "Next (push button)" in "Add Printer" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: Next, &Next, Button, CtrlNotifySink, DirectUIHWND, Add Printer, NativeHWNDHost Problem Step 13: User left click on "Finish (push button)" in "Add Printer" Program: Windows Explorer, 6.1.7600.16385 (win7_rtm.090713-1255), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE UI Elements: Finish, &Finish, Button, CtrlNotifySink, DirectUIHWND, Add Printer, NativeHWNDHost